Privacy Policy - Smart Skills Craft AI Academy

1. Introduction

This Privacy Policy explains how Vitalii Kovalenko, operating as Smart Skills Craft AI Academy ("we," "us," or "our"), collects, uses, and protects your personal data when you visit smartskillscraft.com or apply for our courses.

We are the data controller of your personal information in accordance with the EU General Data Protection Regulation (GDPR) and Czech data protection law.

Contact:
Email: v.kovalenko.ba@gmail.com
Business: Self-employed, Czech Republic

2. Information We Collect

a) Information You Provide

• Full name
• Email address
• Country of residence
• Profile image (optional)
• Course application responses
• 1:1 Coaching requests and session details
• Company/organization information (optional)
• Professional role and specific challenges (for coaching)
• Email subscription preferences

b) Automatically Collected Information

We use analytics services to gather non-personal website data:

Netlify Analytics (non-personal):

• Page visits
• Country-level location
• Device and browser type

PostHog Analytics (privacy-friendly):

• Page views and user interactions
• Session duration and navigation patterns
• Click events and form interactions
• Device information and browser type

PostHog data is hosted in the EU and configured for privacy compliance (identified users only).

c) 1:1 Coaching Sessions

When you book individual coaching sessions, we collect:

• Contact information (name, email, time zone)
• Professional context (role, company, experience level)
• Session requests (specific challenges, goals, preferred outcomes)
• Scheduling preferences (timing, urgency level)
• Session notes (to improve service quality and follow-up support)

Retention: Session-related data is kept for 2 years to provide continuity across multiple sessions and service improvement.

3. Legal Basis for Processing

Under GDPR Article 6, data is processed based on:

• Consent (form submissions)
• Contract (course delivery)
• Legitimate interest (service functionality)

4. How We Use Your Information

Course Applications:

• Review and process applications
• Provide course access and materials
• Send course-related communications

1:1 Coaching Services:

• Schedule and conduct personalized sessions
• Prepare custom materials and resources
• Provide follow-up support and continuity
• Process payments securely

Email Subscriptions:

• Send program updates and announcements
• Notify about new training opportunities
• Share relevant resources and tools

Analytics and Improvement:

• Understand website usage patterns
• Improve service quality
• Ensure platform functionality

We do not:

• Sell or share your data with third parties
• Send unsolicited marketing emails
• Use automated decision-making or profiling
• Share personal information except as legally required

5. Sharing Your Data

a) Email Platforms

e.g., Mailchimp – used for course communication only

b) Legal Compliance

Disclosed only if required by law or authorities

c) Email Service Providers

• Mailchimp/ConvertKit - for course communication and update subscriptions
• Google Workspace - for 1:1 coaching communication and scheduling
• Calendly/Google Calendar - for session booking and scheduling

All providers operate under GDPR-compliant data processing agreements.

6. Data Retention

Data Retention Periods:

• Course applications and materials: 2 years after completion/withdrawal
• 1:1 coaching sessions: 2 years after last session for service continuity
• Email subscriptions: Until unsubscribed or 3 years of inactivity
• Analytics data: 25 months (PostHog default)

Secure deletion unless legally required otherwise.

7. Your Rights (GDPR)

You may request:

• Access
• Correction
• Deletion
• Processing restriction
• Data transfer
• Objection

📩 Contact: v.kovalenko.ba@gmail.com
📆 Response: Within 30 days
📍 Complaint: Czech DPA – www.uoou.cz

8. Email Communications

Subscription Management:

• You can subscribe to program updates via our website forms
• Unsubscribe links are included in all communications
• We only send updates about new programs, training sessions, and resources
• No marketing emails beyond what you explicitly subscribed for

1:1 Coaching Communications:

• Session confirmations, reminders, and follow-ups
• Custom resources and materials related to your sessions
• Follow-up support and check-ins (if requested)

9. Cookies

Only essential cookies are used.
No marketing or tracking cookies.
We will seek consent if this changes.

10. Security Measures

• SSL encryption
• Access controls
• Password-protected systems

11. International Data Transfers

Some services operate outside the EU:

• Mailchimp/ConvertKit (U.S.) - for email communications
• Google Workspace (Global) - for coaching session management
• Calendly (U.S.) - for session scheduling

We use Standard Contractual Clauses (SCCs) and ensure all providers maintain GDPR-compliant data protection.

12. Children's Privacy

We do not knowingly collect data from individuals under 16 years. If identified, the data is deleted.

13. International Users

Our services are governed by EU and Czech laws.
If you access the site from outside the EU (e.g. USA or Canada), you:

• Consent to data being stored and processed in the EU
• Understand local laws may differ, but we maintain GDPR-level protection
• Are not subject to CCPA or PIPEDA compliance unless we explicitly begin targeting those regions

14. Policy Changes

Updates will be posted with the revised "Last Updated" date.

15. Service-Specific Information

a) Group Program Applications

• Information used solely for application review and course delivery
• Shared only with course delivery team
• Deleted 2 years after program completion

b) 1:1 Coaching Sessions

• Session data used to provide personalized guidance
• Notes kept for service continuity across multiple sessions
• Payment information processed securely through third-party providers
• Session recordings (if any) require explicit consent

c) Email Subscriptions

• Voluntary subscription to program updates and announcements
• Easy unsubscribe available in every email
• No sharing with third parties for marketing purposes
• Used only for service-related communications

16. Contact

Email: v.kovalenko.ba@gmail.com
Subject: Privacy Policy Inquiry – Smart Skills Craft